The LakeSuite KO no SUMIKA) Approx. 2 hours by car.
7-1 Toyako Onsen, Sobetu-cho, Usu County, Hokkaido
In order to prevent the spread of COVID-19,
we are asking our guests to support the following 2 requests.
1. Please wear a mask from the time of reception to while riding the bus.
Please refrain from talking loud inside the bus.
2. Please note that we will request to take your temperature before riding the bus.
We will have to refuse any persons who have a fever of 37.5 degrees or more from boarding the bus.
(*Guests will have to bear the cost if they are using any other method of transportation.)
* A reservation is required in advance for the shuttle service. Please make a reservation for the shuttle when making your room reservation with us.
* A seat will be assigned in advance by us to each guest. Please inform us in advance if you need a front seat for a physical reason.
* Please notify us promptly if you are late for the shuttle or if you are canceling the reservation.
* We greatly appreciate your understanding that we do not allow any pets on the shuttle regardless of their size.
* If the circumstances of the other guests do not permit waiting, we will depart on schedule without waiting for you if you are late for the shuttle.
We appreciate your understanding that we would have to ask you to come to the hotel using public transportation on your own cost in such a situation.
* In principle, we do not accept any exclusive reservations of the shuttle for a group of guests.
If the number of the guests travelling as a group is sufficient, we will be happy to arrange a chartered bus with a charge.